Allegiant Software Updates
The software updates listed below are for various products that make up the Allegiant series of matrix switcher/controllers. A basic understanding of the Allegiant product to be upgraded, familiarity with using a PC, and familiarity with using Windows operating systems is strongly recommended.
There are nine general sections. Click the header to jump directly to the selected section, or you can manually navigate down the page.
1) – The latest firmware files for Allegiant CPU and Data Receiver modules can be found in this section.
2) – This section contains all the latest Allegiant related PC based software, including those associated with the Allegiant LTC 8900 Controller PC.
3) – Firmware for various accessory products can be found in this section.
4) – This section contains programs and software utilities typically used with Allegiant systems.
5) – Software patches for older releases of Allegiant based PC software can be found in this section.
6) – Information on serial interface cable pinouts, sample Allegiant Command Scripts, and other miscellaneous information can be found in this section.
7) – This section contains all previous releases of Allegiant software, including very old DOS based Master Control Software files.
8) – This section contains general information that is related to using Allegiant series software updates.
9) – If you know exactly what you want, you can click this header to go directly to the web folders where all the Allegiant software files are found.
1) Allegiant CPU & Data Receiver Modules Firmware (latest versions):
1a) General Information:
NOTE: Upgrading CPU firmware causes loss of all user programmed data. If concerned, please or manually navigate to the section “How To Save CPU User Configuration Data” found in the Helpful Information section below.
In general, old firmware is not compatible with the latest versions of MCS and GUI software, so you should verify that your PC based software is compatible with the upgraded CPU firmware. If there is any doubt, please or manually navigate to the “How To Determine Your Allegiant CPU Firmware Version” found in the Helpful Information section below. If you find that you also need to upgrade your Allegiant PC software in order to be compatible with the new firmware. The latest versions of the MCS and GUI contain the firmware upgrade files for all models of Allegiant CPUs. If you prefer, you can first update your Allegiant PC software, then proceed to upgrading the CPU firmware using the files supplied with the PC software package. If applicable, to jump down to the Allegiant PC based software section.
1b) CPU Firmware Links:
If you are unfamiliar with upgrading firmware in Allegiant CPU and Data Receiver modules, please click the links below or manually navigate to the “Allegiant CPU & Data Receiver Firmware Update Procedure” found in the Helpful Information section below.
The files found at the link below are the most current firmware update files available for the Allegiant CPU and Data Receiver models. Download the appropriate file(s) based on the model of Allegiant system and the type of CPU (or Data Receiver) module that is being updated:
The files beginning with the number of an Allegiant model series (i.e., such as “8600”) are for CPUs & Data Receiver modules having ‘two 8-position Dip switches. The file beginning with “86-88-89” is the common firmware file used in the latest generation LTC 8600, LTC 8800 & LTC 8900 series CPU & Data Receiver modules having ‘three 8-position Dip switches’.
”3 Line Titles”:
Starting with firmware version 10.03, LTC 8600, LTC 8800 and LTC 8900 models now support the ability to display a 3rd line of on-screen text. This 3rd line is used to display up to 24 additional characters for system camera titles. Adding this additional character quantity to the standard 16 character limit provides a total of 40 characters for each system camera.
This capability is a standard feature in current large Allegiant models, but firmware is also available for legacy versions of LTC 8600 and LTC 8800 systems having “two 8-position dip switch CPUs”. Please refer to the link below:
1c) Special CPU
special versions of CPU firmware are released to address a specific
operational problem or provide a custom version of software having unique
functionality. Although fully tested,
caution is recommended when using these special versions. The firmware is likely to be limited to
certain models, may have some operational restrictions, and there is no
guarantee that any special features will be supported in future
In addition to these programs, other utility type programs are available from the Allegiant Utility Software section. Discontinued/old software for various Allegiant family products is available from the Software Archive section.
2b) Allegiant Software Security Device Information:
Software licensing for many of the Allegiant related software packages is controlled by the use of a “dongle” type security device that must be attached to the PC before the software is 100% operational. If the dongle is not attached, the software is designed to operate in a “demo” mode. With the Master Control Software for example, configuration data can be entered and saved while operating in demo mode, but you will not be able to establish communication to an Allegiant CPU and transfer the data while in this mode.
There are 2 types of dongles. The older version attached to the PC’s 25 pin Parallel port were either white, black, or tan in color (i.e., tan and black are very old versions). The more recent version is USB based. It can be attached directly to a PC’s USB port or a USB Hub connected to the PC.
2c) Allegiant LTC 8059 Master Control Software Link:
The Allegiant Master Control Software is used for configuration programming of Allegiant systems. The latest version is compatible with all current Allegiant models. An appropriate “dongle” security device (see section above) is required before the software will be 100% operational. This software is supplied with firmware files for Allegiant CPUs and Data Receivers, but they would not necessarily be the most recent. The most recent versions are always available from the CPU firmware section of this page. If necessary, the latest Data Sheet and User Manual documents can be obtained from the standard product web pages. The older version should be ‘uninstalled’ from the PC first before installing the new version.
2d) Allegiant LTC 8859 Graphical User Interface (GUI) Software Link:
The Allegiant GUI software is used to operate an Allegiant system using a graphical based interface. The GUI software includes the Allegiant Master Control Software, so it is not necessary to download it separately. An appropriate “dongle” security device (see section above) is required before the software will be 100% operational. This software is supplied with firmware files for Allegiant CPUs and Data Receivers, but they would not necessarily be the most recent. The most recent versions are always available from the CPU firmware section of this page. If necessary, the latest Data Sheet and User Manual documents can be obtained from the standard product web pages. The older version should be ‘uninstalled’ from the PC first before installing the new version.
2e) Integration Server Software Link:
The Integration Server is a software program that is used to integrate multiple systems that are not ordinarily compatible. An appropriate “dongle” security device (see section above) is required before the software will be 100% operational. If necessary, the latest Data Sheet and User Manual documents can be obtained from the standard product web pages. The older version should be ‘uninstalled’ from the PC first before installing the new version.
2f) Virtual Allegiant Satellite Application (VASA) Software:
VASA is a software package that allows existing Allegiant customers to transition gradually to pure IP technologies rather than a total and instantaneous replacement.
For customers who already have VASA, it is recommended to update to the latest version found at the link below. The older version should be ‘uninstalled’ from the PC first before installing the new version.
2g) Allegiant Satellite SDK Software Link:
The Allegiant Satellite SDK is a software development kit containing a set of libraries, documentation, and samples. The SKD software is used in conjunction with customer developed PC-based application software to integrate an Allegiant system with 3rd party matrix systems or other 3rd party video products. The latest software version along with associated documentation can be found using the folder link below. If applicable, more recent Data Sheet and User Manual document may be available from the standard product web pages.
2h) Allegiant LTC 8900 PC Software Link:
Various types of software are included with the System Controller PC supplied with redundant versions of LTC 8900 series systems. Various software items can be found in the following folder:
3) Allegiant Accessory Products:
3b) Software Links:
Firmware Downloader Utility:
Download the file from the link below, and save it in a temporary location. Run the program to install it on your PC.
4c) Allegiant Time/Date Sync Utility:
The Allegiant Time/Date Sync Utility is a software program that can be loaded on a PC that has a dedicated communication connection to an Allegiant series matrix. The Utility is then programmed to periodically set the time/date of the matrix based on the PC’s time/date. The Allegiant Master Control Software must be installed on the host PC, and it is assumed that the PC’s time/date is kept accurate using one of the common industry standard methods.
LTC 8900 CPU Status Update Utility:
Status settings that can be copied include Camera-to-monitor status, Keyboard-to-monitor status, Keyboard log-in status, and Time/Date.
The program is compatible with all LTC 8900 version CPUs. General instructions for use can be found in the ReadMe file once the software has been installed on the PC. More detailed instructions can be found in the latest version of the “LTC 8900 Upgrade” instructions. (See Section 8 below)
Download the file from the link below and copy it to a convenient location on the LTC 8900 PC. Run the program to install it on the PC.
4e) USB Dongle Driver Update:
If an Allegiant USB Security Dongle will be connected to a PC running an older version of the Allegiant LTC 8059 Master Control Software or Allegiant LTC 8850 GUI software, a USB driver must first be installed on the PC. Download the file from the link below, and save it in a temporary location. Use PKZIP utility (not supplied) to uncompress the file into its original components. Run “Setup.exe” to install the drivers.
5b) Software Patch for LTC 8059 Master control Software v2.91:
This patch updates v2.91 of the Master Control Software to add support for communication to with LTC 8944/93, LTC 8945/93, & LTC 8946/93 LAN Switches released in mid 2010:
5c) Software Patch for LTC 8059 Master control Software v2.80:
This patch increases the timeout values related to communication timing between the Master Control Software and an Allegiant CPU. It may resolve communication dropout issues that could be experienced when connecting to an Allegiant system across a congested IP network.
5d) Small Allegiant “Title bounce” Firmware Update:
Under certain conditions relating to the vertical phasing of the system cameras, a vertical bounce of the on-screen title may occur as video is sequencing on the system monitors.
This firmware applies only to LTC 8100, LTC 8200, & LTC 8300 models manufactured in the Spring and early Summer of 2006.
Solution options: Unit can be
sent in to
6a) Allegiant CONSOLE Interface Cable:
Standard Null Modem Interface Cable:
7) Software Archive:
7a) General Information: This section contains links to older versions of Allegiant CPU and Allegiant related software.
7c) Former CPU and Data Receiver firmware releases:
Please refer to the General Information paragraph found in the latest firmware releases section for more information related to CPU and Data Receiver firmware.
Allegiant Master Control Software (MCS) releases:
There are two distinct versions of the Allegiant Master Control Software (MCS). Older versions of the MCS dating back to the introduction of the Allegiant series were implemented using a DOS platform. DOS versions of the MCS have been discontinued for some time and do not support firmware releases of Allegiant CPU modules made after 1998. In 1998, a Windows™ based MCS platform took the place of the former DOS versions.
Note: DOS versions of MCS software (i.e., especially the very old versions) are likely to have problems operating on Pentium class or better PCs.
Windows™ based MCS versions:
The table below shows the various Windows based MCS versions and the compatible version of CPU firmware:
Table 1 – Compatibility of Windows based Master Control Software and CPU Firmware
DOS based MCS versions:
To download the correct version of the DOS based MCS software, you will need to know your CPU version number and system model type. If there is any doubt, please CLICK HERE or manually navigate to the “How To Determine Your Allegiant CPU Firmware Version” found in the Helpful Information section below.
Once you know your system type and CPU version number, you can download the correct DOS version of MCS from the Table below. Simply click on the appropriate link in the "MCS Version" column.
Table 2 – DOS based versions of Master Control Software
Allegiant LTC 8850 Graphical User Interface (GUI) Software releases:
Table 3 – Compatibility of Allegiant GUI Software and CPU Firmware
“DOS based” Allegiant Downloader utility program”:
Download the desired file from the link below, and save it in a temporary location. Copy any desired firmware files (i.e., *.mot) to the same location. Open a DOS window, navigate to the temporary directory, and begin a transfer using the command: “Download <firmware file name> <PC com port>”
8a) General CPU Upgrade
This webpage is updated as necessary, so firmware links found in the CPU and D/R update section would represent the most current firmware files. Older files are available from the Archive section.
Firmware files are transferred from your PC to the Allegiant using a PC based utility program that can be downloaded from the PC software section. Note that if you will be downloading the Allegiant Master Control Software (MCS) program, the appropriate CPU & D/R upgrade files (MOTs), and Allegiant firmware upgrade utility program are included with it.
8b) How To Determine If Your
Allegiant CPU Can Be Upgraded:
Allegiant CPU and D/R modules manufactured since the 1995-1997 timeframe support the ability to be upgraded using a 'software download' approach. This would include all CPU modules found in LTC 8100, LTC 8200, TC8301, LTC 8300, and LTC 8900 Allegiant series systems. These modules comprise the “2nd generation” and the “3rd generation” versions. The 2nd generation versions contain two 8-position dip switches, and the most current 3rd generation versions contain three 8-position dip switches.
If there is any doubt to the compatibility of your CPU or D/R, there are two methods available to determine if the software download approach can be used:
1. From an operating Allegiant system keyboard, you can press "User 23 ENTER". The revision number of the CPU will be displayed on the monitor text overlay in the format “x.xx”, where x.xx specifies the firmware version. If the version is 6.00 or higher, you have an upgradeable CPU module. If an "ERR 15" appears, it means that this user feature is not supported. If the user feature is not supported, this automatically indicates that the CPU is too old to use a software download approach.
2. You can visually inspect the CPU module in your system. If the CPU module contain a single 8-position dip switch located on the front edge of the printed circuit board, your CPU module is too old. In this case, your system can only be upgraded by replacing the CPU module with a current generation version.
8c) How To
Determine Your Allegiant CPU Firmware Version:
1. Select User Keyboard Function 23 from an operating Allegiant system keyboard. The revision number of the CPU will be displayed on the monitor text overlay in the format “x.xx”, where x.xx specifies the firmware version. If an "ERR 15" appears, it means that this user feature is not supported because the CPU is too old, and you will need to use one of the other options below.
2. Remove front panel of the modular CPU card cage unit. Turn off main power using power switch on Allegiant Power Supply. The CPU (or Data Receiver) module is the PCB located right next to the Power Supply module. Using standard practices for handling static sensitive devices, carefully pull the CPU module out of the card cage until you can see 2 or 4 relatively large ICs with white copyright labels on them. In some cases, the original firmware version may be listed directly, such as “Ver 1.40”. In other cases, there will be a part number that includes the firmware version as show below.
Type module: Part number printed on IC:
Data Receivers 303-1061-xxx
where the 1st character of “xxx” denotes the IC, and the second and third characters of the “xxx” represent the firmware version number.
NOTE: The label will represent the original firmware version supplied in the product when first delivered. If there is any reason to believe that the firmware had been upgraded, please use method 3 to determine the firmware number.
3. Connect a PC to the Allegiant Console or Printer port and open up a Windows HyperTerminal session. Attach an Allegiant Console cable between the PC com port and the Allegiant Console port. Configure HyperTerminal for “N-8-1”, Handshake “on”, and set baud rate to one of the following:
generation CPUs default baud rate = 1200
Press the ENTER key a few times to retrieve the Allegiant Prompt. It will take the form of “TC8x00 >”, where “x” represents the number of the model series. Once you have the prompt, type the command “Version” and press Enter. The CPU firmware version will be displayed.
8d) How To Save CPU User Configuration Data:
1. Using PC based Master Control Software - If you are using the PC based Allegiant Master Control Software (MCS) or Allegiant GUI software, you should “Upload” all your tables from the existing CPU and save the information to disk before starting the upgrade process.
2. Hardcopy Printout Method – If you do not have the Allegiant Master Control Software available, it is possible to connect a RS-232 serial printer to the Allegiant CPU bay and printout hardcopies of the tables. These hardcopies can then be used as a reference for manually re-entering the data after the upgrade has been completed. Refer to the Allegiant series Instruction manual for the procedure to attach a printer to the system.
3. Manual copy Method – The least favorite method to back up your data before upgrading is to step through each user programmed item and manually copy down the user data to paper. Depending on the original user configuration data, this may include camera titles, monitor titles, sequence steps, alarm settings, and other system settings that would be unique to your site.
1. If not previously installed, download and install the Allegiant Firmware Downloader program on your PC. If needed, the Allegiant Firmware Downloader utility program can be downloaded from the “Allegiant Utility Programs” section.
2. Download the latest version of CPU firmware and save the file(s) in the same directory as the Downloader utility program. Firmware for all Allegiant models can be downloaded from the “ Allegiant CPU & Data Receiver Modules Firmware” section.
3. Connect the Allegiant CONSOLE serial cable between the CONSOLE port of the CPU and an available PC com port. If needed, cable information can be found in the “Miscellaneous” section.
4. Open the Allegiant Firmware Downloader program. Select the appropriate PC Com port number and the desired "MOT" file containing the Allegiant operating system firmware. Use the 'Browse' button, if necessary to select the correct file name.
5. Press download to begin the upgrade. Once finished, allow 20-30 seconds for the Allegiant CPU to complete the initialization process. It will then be ready for use, but in a factory default state. Re-enter your user configuration data as necessary.
Allegiant CPU & Data Receiver Firmware Update Procedure (LTC 8900 series ONLY):
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